About this website
This website is run by HVAC Pros, 1275 4th St, Santa Rosa, CA 95404, phone (707) 283-3186. It describes our heating and air conditioning services in Santa Rosa and explains common HVAC problems.
General information only
The articles on this site are general information for homeowners. They can help you understand a problem and decide when to call. They can't diagnose your specific system.
Every home and every piece of equipment is different. A technician needs to inspect your system before anyone can say what's wrong, what the repair involves, or what it will cost.
Safety comes first
If you smell gas, leave the building and call 911 or PG&E from outside. If a carbon monoxide alarm sounds, get everyone out and call 911.
Gas, electrical, and refrigerant work is dangerous. Follow the manufacturer's instructions for your equipment, and leave repairs beyond basic steps like changing a filter to a qualified technician. You're responsible for any work you choose to do yourself.
Prices, estimates, and service agreements
This website does not list prices and nothing on it is a quote or an offer. The cost of a job is set out in the estimate or agreement we give you for that job.
The work we do at your home is governed by that written estimate, invoice, or service agreement. If it conflicts with anything on this website, the written agreement controls.
Local rules, rebates, and utility rates change
We describe building codes, permit requirements, air district rules, utility rate plans, and incentive programs as we understand them when a page is written. Agencies and utilities change these often.
Before you make a decision based on a rule, a deadline, or a rebate, confirm the current details with the City of Santa Rosa, the Bay Area Air District, PG&E, or the program itself.
Availability and service area
We describe our service area and hours as accurately as we can. Whether we can take a specific job depends on the address, the equipment, and our schedule at the time you call.
Content, logo, and photos
The text, design, and HVAC Pros name and logo on this site belong to HVAC Pros. You may read, print, and share pages for personal use. Please don't copy the content for another business or republish it without our written permission.
The photos are stock images used under the Unsplash License. Credits are on our About page.
Links to other websites
We link to other sites, such as maps and photo sources, for your convenience. We don't control those sites and aren't responsible for their content or privacy practices.
Acceptable use
Please don't try to break, overload, or gain unauthorized access to this website, scrape it in bulk, or use it to send spam or false service requests.
No warranties about the website
We work to keep this website accurate and available, but it is provided as is. To the extent the law allows, we make no warranties about the website's content, accuracy, or availability.
This section is about the website only. It does not change any warranty in a written service agreement or any manufacturer's warranty on your equipment.
Limit of liability
To the extent the law allows, HVAC Pros is not liable for indirect, incidental, or consequential damages that come from using this website or relying on its general information. Nothing in these terms limits liability that can't be limited under California law.
Governing law
These terms are governed by California law. Any dispute about this website belongs in the state or federal courts serving Sonoma County, California.
Changes to these terms
We may update these terms. When we do, we'll change the effective date at the top. Using the site after a change means you accept the updated terms.
Questions about these terms
Call (707) 283-3186 or write to HVAC Pros, 1275 4th St, Santa Rosa, CA 95404. See also our privacy policy.